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Why should you care?

AI is changing how medical teams work. Two new technologies—RAG and MCP—can help you find answers faster and work smarter. Let's break down what they do and how they can help your team.

The Basics

Understanding AI Retrieval Systems

Basic RAG: Your Simple AI Assistant

What it does: RAG (Retrieval-Augmented Generation) works in three steps:

  1. Find the right documents

  2. Add context to your question

  3. Create a complete answer

Good for:

  • Quick answers from company documents

  • Help desk questions

  • Fast responses to common doctor questions

Example: An MSL asks, "What's our latest safety data?" The system finds the right study reports and gives a clear summary.

A step better than basic…

Smart RAG: Your Thinking AI Partner

What it does: This upgraded version can:

  • Choose the best sources for your question

  • Search multiple times to get better results

  • Combine information from different places

Good for:

  • Research that needs multiple sources

  • Building profiles of key opinion leaders

  • Preparing for advisory board meetings

Example: "Show me all recent asthma research from Dr. Smith, plus her speaking history." The system searches medical databases, conference records, and internal notes to build a complete picture.

The newest

What is MCP?

MCP (Model Context Protocol) is like a universal connector. It lets AI talk directly to your company's systems—not just read files, but actually work with your tools.

Key benefits:

  • Connects to Veeva, SharePoint, and other work systems

  • Can read AND write information

  • Works with any type of data

Why it matters: MCP doesn't just find answers—it helps you take action. It can create content, update records, and run reports automatically.

So in summary

Comparing the Three Options

Feature

Basic RAG

Smart RAG

MCP

Speed

Fast

Medium

Medium

Thinking ability

Simple

Smart

Smart

Data sources

Few

Many

Unlimited

Actions

Answers only

Better answers

Answers + actions

Setup difficulty

Easy

Medium

Complex

Get involved

Real Ways to Use MCP in Medical Affairs

1. Smart Medical Information Helper

  • Connects to your databases and PubMed

  • Gives doctors accurate, approved answers

  • Tracks what questions come up most

2. Custom Content Creator

  • Pulls data from multiple sources

  • Makes personalized presentations for each doctor

  • Updates content based on latest research

3. Research Planning Assistant

  • Reviews your studies and competitor data

  • Suggests where you need more evidence

  • Helps plan future research

4. Trend Spotter

  • Watches what doctors are asking about

  • Finds gaps in your current materials

  • Alerts you to new topics doctors care about

Getting Started

Think about this scenario: What if you had an AI assistant that could:

  • Track your top 50 prescribing doctors

  • See how they engage with your emails and social media

  • Automatically suggest the best content to send each one

  • Update their profiles in real-time

This is what MCP can do today.

That’s it for this week.

Keep showing up, keep cheering each other on — and as always, LEVELUP! 💛

The Bottom Line

Use Basic RAG when: You need quick answers from your existing documents.

Use Smart RAG when: You need research that combines multiple sources.

Use MCP when: You want AI to actually work within your business systems and take actions, not just provide answers.

The future of medical affairs isn't just about having better information—it's about having AI that can act on that information to help your team work more effectively.

 

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